If You Don't Have Big Breasts, Put Ribbons on Your Pigtails
bright woman, you'll figure it out," the last thing in the world she wants is to come back and say, "I can't do it."
    11. Never step in front of those you hire.
    The boss's place is in the background, getting behind people and lending them support. Once you promote someone to a position of authority, the worst thing you could do is make a decision for her, or let her subordinates go around her to get to you. All too often a boss will let longtime subordinates make an "end run" around the new manager, completely undermining that person's chance to lead effectively.

    12. Become a grandparent to your young leaders, not a nervous parent.
    Thank them, bless them, pray for them, and spoil them. But don't day-to-day control them. Instead, give them an emotional massage every day, just like the back rubs Nana gave us at bedtime, as she whispered sweetness into our ears.
    SIX WAYS TO MOTIVATE
    1. Identify someone's hot button, the thing that motivates them.
    Just asking, "What would make your job a dream come true?" will yield amazingly attainable answers. Individual hot buttons can run the gamut from financial stability to status, authority, creative expression, or just a comfortable desk chair. But everyone has at least one motivational hot button.
    Esther was interested in respect and financial security. The position of first vice president gave her the respect she needed. Each time I sought her counsel on important decisions, her pride was enhanced. She was in charge of the company's money and that made her feel financially secure.
    Zero in on someone's hot button, and wrap that person's position around it. By understanding their personal goals, they're able to achieve their professional happiness.
    2. Let them name their own price.
    Negotiating a price for your own labor is an unnerving experience for everyone. Even the most confident people will second-guess themselves after agreeing on their compensation. When deciding upon the right compensation for a position, ask the person to structure their own compensation package, and then pay them a little bit more. I've always found that people name a lower price than I would have given if I had suggested their

    compensation. Also, paying people just a little bit more than they've asked for is the best shortcut 1 know to long-term love and loyalty.
    3. Give a bonus instead of a raise.
    No matter how much a raise is appreciated, it's soon taken for granted. An unexpected bonus, on the other hand, leaves a sweet, satisfying aftertaste long after the money is spent. In fact, a well-placed bonus conditions the receiver to make extra efforts to say thanks and motivates them to work even harder for the next one.
    4. Little kindnesses are the sure road to loyalty.
    Nothing is more corporate or less effective than public displays of the boss's appreciation. Grandstanding only serves the guy on the grandstand, and everybody knows it. Instead, express your appreciation one-on-one and let the recipient share your compliment with everyone else.
    5. Share your dream.
    Show people why and how their role is essential to your dream. Bv sharing your dream, you speak to people's souls and allow them to be part of it.
    6. Guard your gold.
    Remember that gold shines. After you've molded a great new leader, your competitors will try to poach her. So be darn sure you've already made your leader loyal.

    broad wave. "And. hi. I'm Bill Higgins from Higgins Realtors in New Jersey. We're the oldesl and'boldest real estate company in the state,
    and I suppose you're the new broker from the city?" He didn't wait for my response. "I heard this PR guy speak at a conference last month in Boston, named Solomon—Steve Solomon. He's from Manhattan and that's what he does, gets people in the paper. You should look him up. He got my name on the front page of the Bergen Record" Higgins bragged. "Yep, right under Nancy Reagan!"
    My immediate reaction was Who is this guy? And what the heck is he talking about? But when I

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