prediction proved falseâfor example, if the player chose the bad deckâthen the dopamine neurons immediately stopped firing. The player experienced a negative emotion and learned not to draw from that deck again. (Disappointment is educational.) However, if the prediction was accurateâif he got rewarded for choosing a lucrative cardâthen the player felt the pleasure of being correct, and that particular connection was reinforced. As a result, his neurons quickly learned how to make money. They had found the secret to winning the gambling game before the player could understand and explain the solution.
This is a crucial cognitive talent. Dopamine neurons automatically detect the subtle patterns that we would otherwise fail to notice; they assimilate all the data that we can't consciously comprehend. And then, once they come up with a set of refined predictions about how the world works, they translate these predictions into emotions. Let's say, for example, that you're given lots of information about how twenty different stocks have performed over a period of time. (The various share prices are displayed on a ticker tape at the bottom of a television screen, just as they appear on CNBC.) You'll soon discover that you have difficulty remembering all the financial data. If somebody asks you which stocks performed the best, you'll probably be unable to give a good answer. You can't process all the information. However, if you're asked which stocks trigger the best
feelings
âyour emotional brain is now being quizzedâyou'll suddenly be able to identify the best stocks. According to Tilmann Betsch, the psychologist who performed this clever little experiment, your emotions will "reveal a remarkable degree of sensitivity" to the actual performance of all of the different securities. The investments that rose in value will be associated with the most positive emotions, while the shares that went down in value will trigger a vague sense of unease. These wise yet inexplicable feelings are an essential part of the decision-making process. Even when we think we know nothing, our brains know something. That's what our feelings are trying to tell us.
3
This doesn't mean that people can coast on these cellular emotions. Dopamine neurons need to be continually trained and retrained, or else their predictive accuracy declines. Trusting one's emotions requires constant vigilance; intelligent intuition is the result of deliberate practice. What Cervantes said about proverbsâ"They are short sentences drawn from long experience"âalso applies to brain cells, but only if we use them properly.
Consider Bill Robertie. He's one of the only people in the world who's a world-class expert in three different games. (Imagine if Bo Jackson had played in the NBA in addition to the NFL and baseball's major leagues...) Robertie is a chess master and a former winner of the U.S. speed chess championship. He's a widely respected poker expert and best-selling author of several books on Texas hold'em. However, Robertie is best known for his backgammon skills. He has won the World Championship of Backgammon twice (a feat accomplished by only one other person), and is regularly ranked among the top twenty players in the world. In the early 1990s, when Gerald Tesauro was looking for a backgammon expert to compete against TD-Gammon, he chose Robertie. "He wanted the computer to learn from the best," Robertie says. "And I was the best."
Robertie is now in his early sixties, with a shock of graying hair, lidded eyes, and a pair of thick spectacles. He managed to turn a childhood obsession with chess into a lucrative career. When Robertie talks about games, he still speaks with the boyish enthusiasm of someone who can't quite believe that he gets to play for a living. "The first time I competed against TD-Gammon I was incredibly impressed," Robertie says. "It represented a big improvement over any other computer program I'd ever