heâd be willing to help. Can I have his name and address?â
âNo, he doesnât know about the baby, and I donât want him to know, not yet anyway. He canât help me, he has a family of his own.â
âAny near friend who might help you?â
âNo.â
âWhat about the babyâs father?â
âNo.â
âBut Iâm afraid ⦠â
âNo.â
Now the right hand went into her coat pocket and the garment was drawn tight around her, as if to give some protection against the embarrassing questions. The interviewer changed tactics to:
âHowâs the baby?â
âHeâs still in hospital. They say thereâs something the matter with his lungs, some shadow or something, so heâs got to stay there until theyâre sure heâs all right.â
Aha! Quite a speech. This was safe ground, talking about the baby, but the girl still seemed unrelaxed and watchful.
âWhatâs his name?â
âI told them up at the hospital itâs Michael, Michael John Coates.â
âWell, Miss Coates, what would you like us to do for you?â
âPut Michael in a Home until I can get a job and look after him myself. Up at the hospital they told me that if everythingâs okay with him, Iâll have to take him home next Friday. But Iâm staying with friends in Willesden and they canât have Michael. Thereâs no room. But as soon as I get a job I could find a room and have him with me. You know, put him in a day nursery in the mornings and collect him at night.â
âThatâs all very well, Miss Coates, but it costs a lot to keep a child in a Home, and it would be some time before you could find a job and a room. Surely Michaelâs father should help you with him? At least, if it is possible to get Michael into a Home, his father should make some contribution to his maintenance.â
âNo.â
There was something grand about her resolution and spirit. She had guts.
âBut why?â There was a note of impatience in the officerâs voice.
âFrom the time I told him I was pregnant he never came near me, never even wrote to me or anything, and when I wrote to him he didnât even answer. Now I donât want to have anything more to do with him and I donât want anything from him.â
The lips closed as tight as a trap. Thatâs how she felt and there was no use arguing about it. âBravo!â I thought.
The officer realized that there was no use pursuing that line, and said:
âWell, Miss Coates, Iâll have a word with the Supervisor and weâll see what we can do. Weâll get in touch with the hospital to inquire about the babyâs illness. Could you call here again in a few days, say next Thursday, then Iâll let you know whatâs been decided.â
âThank you.â
End of interview.
That was the pattern, with the officerâs position and that of the applicant clearly defined. From what Iâd heard, the relationship generally improved as the interviews increased in number, and officer and applicant became accustomed to each other. But that necessarily took time and there werenât enough officers to allow for such waste. It seemed to me that it was quite possible to establish a better working relationship with an applicant from the very beginning. Instead of sitting on the edge of a chair with her legs tucked under in tense unease, she should be relaxed, or as nearly so as her own anxieties and problems would permit, and assured of the officerâs help and service. Yes, service. At most interviews I witnessed officialdom but not service. The officer was the kingpin, firmly in the seat of authority. To serve was consciously to reverse the position, and to make the applicant conscious of being served. Everything should be geared to that. Iâd really think about it and try to work it out at my own interviews.
Chapter