leaving a message.
She checks her schedule. There is a three oâclock meetingâthe subject: pain relief.
She has not spoken to Steve today. That part of their relationship, calls during the day, is over. There used to be phone calls as soon as he walked out of the apartment, sometimes from the elevator going down, âIâm in the elevator, the neighbors are surrounding me, pick up the phone.â A call when he got to the office, âJust checking in,â after lunch, âI shouldnât have had the wine,â in the late afternoon, âIâll be finished early,â and then again before leaving, âWhat do you want to do about dinner?â
Now, they canât talk. Every conversation, every attempt turns into a fight. She canât say the right thing, he canât do the right thing, they hate each otherâall the more for the disappointment. There is no negotiation, no interest in repair, only anger and inertia.
âItâs not my fault,â he says.
âIf thereâs such a thing as faultâitâs half your fault.â
Â
She hurries to prepare for the meeting, the launch of a combination acetaminophen/homeopathic preparation (Tylenol and Rescue Remedy)âProducts for Modern Living, a pill for all your problems.
Wendy, the shared assistant, stops her as sheâs going down the hall. âI couldnât get you a conference room for a whole hour, so I got you two halves.â
âTwo halves of a conference room?â
âFrom three to three-thirty youâre in two, and from three-thirty until four youâre in six.â
âHalfway through, we have to change rooms? Thatâs crazy.â
Wendy shrugs.
âItâs not just about any headache,â she says, sitting down with the client. âItâs your headache. Itâs the sense that youâre about to explode. Your head is pounding, the boss is droning on in the background, kids are screaming, you need relief and you need it fast.â
The client nods.
âItâs the classic headache adâpumped up, thereâs throbbing and thereâs volume and pressure.â
âModern life is very stressful,â the client says, happily counting the bucks.
âThereâs the emergency room doctor/trauma surgeon, the voice of authority. âAs a doctor at a leading trauma hospital, I know about pain, I know about stress, and I know how quickly I need to feel better.â The doctor moves through the emergency roomâall kinds of horrible things are happening in the background. âA combination of acetaminophen and a homeopathic supplement, Products for Modern Living offerssafe, effective relief.â She picks up a patientâs chart and makes a note. âSometimes whatâs old is whatâs new.ââ
âI like it. Itâs fresh and familiar,â the client says.
âLetâs move from here into conference room six and weâll review the rest of our campaign,â she says, seamlessly moving her team down the hall.
Later, she passes Wendyâs desk; Wendy is obsessively dipping cookies into a container of orange juice.
âAre you okay?â
Wendy puts out her hands, theyâre shaking. âLow blood sugar. I spent from eight-thirty until three trying to get the damned computer to print. I called Information Services, they said they could come tomorrow, but the proposal had to go out today. Never mind. I did it. I got it done.â She plunges a cookie into the juice.
She hands Wendy a sample of the remedy. âTry it,â she says. âCall it market research and bill them for an extra twenty-five hundred bucks.â
Again she dials. The phone rings and rings, maybe her mother is there, maybe she is on the other line. Maybe it is her fatherâher father always ignores the call-waiting, he doesnât know what call-waiting is.
âDidnât you hear me beeping? That was me trying to