left was a window with a sliding glass panel set into it and a sign above reading Community Advisory Centre, with a smaller sign underneath instructing people to âRing if Unattendedâ. There was a silver bell sitting on the narrow window ledge.
As soon as she walked over, Mattie could see there was no need to use the bell as the office was occupied by a woman currently on the phone. She was large and middle-aged, with copper-tipped brown hair cut in a severe bob that contrasted oddly with the softness of her rounded features. She noticed Mattie standing at the window and smiled, rolling her eyes to indicate that she was trying to wind up the call. While waiting Mattie occupied herself by reading some of the notices on the board ahead. Next to Benâs âmissingâ poster was a notice from Tamara offering her babysitting services and another from Wendy detailing her house-cleaning skills. After a minute or so, the woman in the office hung up the phone and came over to the window, sliding back the glass panel with the rattling sound of ballbearings rolling smoothly.
âSorry âbout that.â She folded her arms on the inside ledge and rested her ample bosom on them, smiling cheerfully at Mattie. âMy nameâs Beryl. How can I help you?â
âWell, Iâve just, um-well, ended up with more spare time on my hands than usual and I thought Iâd like to do, maybe some voluntary work or something?â
âThatâs excellent!â said Beryl enthusiastically. âWe always need more volunteers. And thereâs
heaps
of different things you can do. Did you have anything particular in mind?â
âNot really.â Mattie glanced around for inspiration. âUm, what about what youâre doing? Is that voluntary?â
âAbsolutely! And youâd be more than welcome, thatâs for sure. Now,youâd need to do a course in community service but itâs great fun. Youâll enjoy it. And you get a diploma too! Itâs a proper course, yâknow. Accredited.â
âHow long does it go for?â asked Mattie a bit doubtfully.
âOnly a couple oâ months. And you donât go every day Here, Iâll get you the paperwork and you can have a good gander at home.â Beryl hoisted herself away from the ledge and ambled over to a filing cabinet, the middle drawer of which was already open with a stack of papers piled precariously on top. Beryl rummaged through the pile, grunting with success when she located what she was after. She came back over to the window and passed a couple of stapled A4 pages through to Mattie. âThere you go then. Thatâll tell you all you need to know. But mind you donât give up on the idea if you donât think this is what youâre after, because thereâs all sorts of other things. Meals on Wheels, literacy programs, reading to the elderly. And much more.â
âThanks.â Mattie smiled her appreciation as she folded the paper in half.
âBut yâknow, just between you and me ââ Beryl leant forward conspiratorially â âI reckon this hereâs one of the best. You get to meet some real interesting types.â
âWhat sort of things do you do?â asked Mattie curiously.
âOh, you name it! Lots of people come in off the street, like you, asking about sports around here, or clubs they can join. Stuff like that. We also get a lot oâ council queries, and complaints too! Then thereâs the phone! Never stops!â
âPeople ring up then?â prompted Mattie, reluctant to end the discussion.
âAll the time. Some real sad cases. Lonely people â weâve got a few regulars. They know whoâs on when and theyâve got their favourites. Then thereâs the shy ones. And the desperate. Theyâre the worst of all. No money, or food.â
âWhat do you do for them?â
âWe put most of those onto the