The Memory Chalet
duration of the crossing.
    Once clear of coastal waters, the purser would announce over the Tannoy that the “shop” was open for purchases. “Shop,” I should emphasize, described a poky cubbyhole at one end of the main deck, identified by a little illuminated sign and staffed by a single cashier. You queued up, put in your request, and awaited your bag—rather like an embarrassed tippler in a Swedish Systembolaget . Unless of course you had ordered beyond your duty-free limit, whereupon you would be informed accordingly and advised to reconsider.
    The shop did scant business on the outer route: there was little that the Lord Warden had to offer that could not be obtained cheaper and better in France or Belgium. But on its passage back to Dover, the little window did a roaring trade. Returning English travelers were entitled to a severely restricted quota of alcohol and cigarettes, so they bought all that they could: the excise duties were punitive. Since the shop remained open for forty-five minutes at most, it cannot have made huge profits—and was clearly offered as a service rather than undertaken as a core business.
    In the late 1960s and 1970s, the boats were threatened by the appearance of the Hovercraft, a hybrid floating on an air bubble and driven by twin propellers. Hovercraft companies could never quite decide upon their identity—a characteristic 1960s failing. In keeping with the age, they advertised themselves as efficient and modern—“It’s a lot less Bovver with a Hover”—but their “departure lounges” were tacky airport imitations without the promise of flight. The vessels themselves, by obliging you to remain in your seat as they bumped claustrophobically across the waves, suffered all the defects of sea travel while forgoing its distinctive virtues. No one liked them.
    Today, the cross-Channel sea passage is serviced by new ships many times the size of the Lord Warden . The disposition of space is very different: the formal dining room is relatively small and underused, dwarfed by McDonald’s-like cafeterias. There are video game arcades, first-class lounges (you pay at the door), play areas, much-improved toilets . . . and a duty-free hall that would put Safeway to shame. This makes good sense: given the existence of car and train tunnels, not to mention ultra-competitive no-frills airlines, the main motive for taking the boat is to shop.
    And so, just as we used to rush for the window seat in the breakfast room, today’s ferry passengers spend their journey (and substantial sums of money) buying perfume, chocolate, wine, liquors, and tobacco. Thanks to changes in the tax regime on both sides of the Channel, however, there is no longer any significant economic benefit to duty-free shopping: it is undertaken as an end in itself.
     
     
    N ostalgics are well-advised to avoid these ferries. On a recent trip I tried to watch the arrival into Calais from the deck. I was tartly informed that all the main decks are kept closed nowadays, and that if I insisted upon staying in the open air I would have to join my fellow eccentrics corralled into a roped-off area on a lower rear platform. From there one could see nothing. The message was clear: tourists were not to waste time (and save money) by wandering the decks. This policy—although it is not applied on the laudably anachronistic vessels of (French-owned) Brittany Ferries—is universally enforced on the short routes: it represents their only hope of solvency.
    The days are gone when English travelers watched tearily from the deck as the cliffs of Dover approached, congratulating one another on winning the war and commenting on how good it was to be back with “real English food.” But even though Boulogne now looks a lot like Dover (though Dover, sadly, still resembles itself), the Channel crossing continues to tell us a lot about both sides.
    Tempted by “loss leader” day-return fares, the English rush to France to buy truckloads of

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