bleary eyelid to let the retinal scanner get a good look at his sleep-depped eyeball.
He stopped at the machine to get himself a guarana/medafonil power-bar and a cup of lethal robot-coffee in a spill-proof clean-room sippy-cup. He wolfed down the bar and sipped the coffee, then let the inner door read his hand-geometry and size him up for a moment. It sighed open and gusted the airlock's load of positively pressurized air over him as he passed finally to the inner sanctum.
It was bedlam. The cages were designed to let two or three sysadmins maneuver around them at a time. Every other inch of cubic space was given over to humming racks of servers and routers and drives. Jammed among them were no fewer than twenty other sysadmins. It was a regular convention of black tee-shirts with inexplicable slogans, bellies overlapping belts with phones and multitools.
Normally it was practically freezing in the cage, but all those bodies were overheating the small, enclosed space. Five or six looked up and grimaced when he came through. Two greeted him by name. He threaded his belly through the press and the cages, toward the Ardent racks in the back of the room.
"Felix." It was Van, who wasn't on call that night.
"What are you doing here?" he asked. "No need for both of us to be wrecked tomorrow."
"What? Oh. My personal box is over there. It went down around 1:30 and I got woken up by my process-monitor. I should have called you and told you I was coming down — spared you the trip."
Felix's own server — a box he shared with five other friends — was in a rack one floor down. He wondered if it was offline too.
"What's the story?"
"Massive flashworm attack. Some jackass with a zero-day exploit has got every Windows box on the net running Monte Carlo probes on every IP block, including IPv6. The big Ciscos all run administrative interfaces over v6, and they all fall over if they get more than ten simultaneous probes, which means that just about every interchange has gone down. DNS is screwy, too — like maybe someone poisoned the zone transfer last night. Oh, and there's an email and IM component that sends pretty lifelike messages to everyone in your address book, barfing up Eliza-dialog that keys off of your logged email and messages to get you to open a Trojan."
"Jesus."
"Yeah." Van was a type-two sysadmin, over six feet tall, long pony-tail, bobbing Adam's apple. Over his toast-rack chest, his tee said CHOOSE YOUR WEAPON and featured a row of polyhedral RPG dice.
Felix was a type-one admin, with an extra seventy or eighty pounds all around the middle, and a neat but full beard that he wore over his extra chins. His tee said HELLO CTHULHU and featured a cute, mouthless, Hello-Kitty-style Cthulhu. They'd known each other for fifteen years, having met on Usenet, then f2f at Toronto Freenet beer-sessions, a Star Trek convention or two, and eventually Felix had hired Van to work under him at Ardent. Van was reliable and methodical. Trained as an electrical engineer, he kept a procession of spiral notebooks filled with the details of every step he'd ever taken, with time and date.
"Not even PEBKAC this time," Van said. Problem Exists Between Keyboard And Chair. Email trojans fell into that category — if people were smart enough not to open suspect attachments, email trojans would be a thing of the past. But worms that ate Cisco routers weren't a problem with the lusers — they were the fault of incompetent engineers.
"No, it's Microsoft's fault," Felix said. "Any time I'm at work at 2AM, it's either PEBKAC or Microsloth."
----
They ended up just unplugging the frigging routers from the Internet. Not Felix, of course, though he was itching to do it and get them rebooted after shutting down their IPv6 interfaces. It was done by a couple bull-goose Bastard Operators From Hell who had to turn two keys at once to get access to their cage — like guards in a Minuteman silo. 95 percent of the long distance traffic in Canada
Charles Tang, Gertrude Chandler Warner