the idea that youâre working toward some kind of career goal, a hope of advancement. These are things that Iâve been thinking about as I get older. As a manager, youâre under some kind of umbrella, protected.
âWeâre looking for managers,â he tells me. âWhy donât I give you the module book and let you look it over.â
I take the module book, the managerâs training manual, which has the whole sixty-day process outlined in extreme detail. I already know the kitchen, which is the hardest part. As part of the training, I also have to bartend and host, and wait tables for a shift or two, all things I have done before. It seems easy enough, but Iâm not sure I want to deal with the hours required.
Then the area director comes in to see me one afternoon as I am closing down the line for a lunch shift. He shakes my hand and smiles heartily.
âI hear youâre going to be one of our new managers,â he says.
These people must be desperate. Iâve never really expressed a desire to anyone, yet word is traveling up the chain that Iâm driven and ambitious, looking to climb the corporate ladder, all because I failed to say no to the prospect of a promotion. Itâs too late to back out now, so I do what I usually do when questioned about jobs I donât really want. I ask for an impossible amount of money.
âThirty-two thousand a year?â the area director says. He smiles. I smile. I know John is making twenty-six, and that this is probably out of the question. Iâm making nine dollars an hour now, so he knows I can survive on a lot less. I figure heâll make me an insulting counteroffer and I can go back to cooking.
âI like your style,â he says. âYouâre ambitious.â
Heâs actually considering my request, mistaking my desire to end the conversation quickly for business savvy. He nods. âThat isnât out of the question,â he tells me.
It isnât? Damn. Now Iâm going to have to make a decision. Turn my life upside down for a restaurant I havenât yet decided I like, or continue to live in poverty. Poverty has been going on too long.
âWeâll get back to you,â he says.
So two days later, Iâm wearing a tie and wandering around doing nothing. Jeff, the area director, goes over the module book with me in great detail, explaining each step, what I am supposed to learn on each day. Then he leaves and the module book is thrown out by the other managers. They are desperately understaffed and they just want a warm body to pick up slack, so I am assigned a myriad of menial chores.
On day one, my manager training consists of cleaning the toilets and replacing air fresheners, then driving across town to pick up liquor. After that, I go back into the kitchen to make onion rings for seven hours because one of the prep cooks failed to show. On day two, the opening waitresses both fail to show, so I do all their opening side work, then make onion rings for seven hours. The kitchen manager, who is desperate to unload some responsibility, tries to get me to do the food order without explaining to me how to do it, and rather than see the restaurant run out of everything, I wind up having an argument with the guy. Then Marci, the closing night manager who only two weeks before was threatening to fire me, decides she doesnât feel safe closing alone because she has received a prank phone call during the day, and suspects robbers or rapists might come in after the restaurant has closed. My instinct is to tell her to take her chances, but Iâm supposed to be professional now. I sit at the bar for three more hours, not drinking, but waiting, watching sports highlights over and over while Marci does paperwork. By the time I leave, Iâve been there thirteen hours.
I spend the better part of the next month mopping floors and making onion rings, working over seventy hours a week. I am now