grotesque sound effects. We thought it was funny in an incredibly childish way. We thought the client might laugh and say, âOkay, where are the real ideas?â Except they loved it. They thought we were serious. They thought weâd found a window into the âsoul of the brand.â
At the presentation, the head client leaned across the table, all but reaching out for our hands.
âYou get it. No one wants to be nausea or vomiting orâGod forbidâdiarrhea. But they are. And we can help.â
The problems arose during casting. Nausea and vomiting were relatively easy to find. And the client loved our casting suggestions. Nausea (perhaps not surprisingly) was a balding, stocky guy with a mustache and very hairy arms. Vomiting was a tall, incredibly pasty guy with the most pronounced Adamâs apple Iâd ever seen. His mouth hung open and he had bad teeth. He was also balding. Diarrhea had a full head of slicked-back hair and an unnaturally yellowtint to his skin. He was an oddly shaped man, like a pear, and he wore his pants quite high. Joey Beetie was his name. âNo one beatie Joey Beetie, huh?!â heâd say, and then laugh like a hyena. âCâmon!â He hit on almost every woman at the casting session (including Pam, who simply stared him down). He was physically and emotionally repugnant. He was, to our minds, the perfect embodiment of diarrhea.
Except the client didnât like him. I know their exact words because Iâve saved the e-mails.
âWhile we like Nausea and Vomiting very much, weâre having a problem with Diarrhea. We feel strongly that Diarrhea simply isnât aspirational enough for the brand.â
The account team responded.
âOur understanding of Diarrhea was that he should be repulsive. Obviously weâll continue to cast, if you feel strongly about it, but creatively we feel like we really have Diarrhea.â
The client e-mailed back.
âWe feel youâre missing the point of Diarrhea. While repulsive, Diarrhea is also very much part of the brand. Much like a family black sheep that is still embraced. Diarrhea is bad but Diarrhea is the reason for the brand. In that way, people should aspire to the brand. Thus Diarrhea should be aspirational.â
Agency: âCould you suggest guidelines as to what aspirational Diarrhea might look like?â
Client: âYoung (thirties), clean-shaven, not too tall, wears sneakers maybe. If he werenât Diarrhea he might be in a beer commercial playing the part of the friend. We feel strongly that the audience should like Diarrhea as an idea more than an actual symptom . What about someone with a lisp or a harelip? You feel sorry for them in a small way, perhaps, as if being Diarrhea isnât necessarily their fault. Looking forward to seeing options.â
In the end, the client chose a boy-next-door type, bit pudgy, perennially lost look on his face, the kind of guy you see on a street corner in New York in the summer, looking down at a map, then up, then back down. Matt someone-or-other was his name. Nice guy. I asked him what he thought Diarrheaâs character might say if he couldspeak. The client was standing with me. Matt thought for a moment, as if Iâd just asked him if he believed in the afterlife.
He said, âWell, like, if I were Diarrhea? I think Iâd, like, say, âUh-oh.ââ
The client turned to me, smiled, and nodded. We knew then we had Diarrhea.
I tell Paulie it would be the highlight of my career to win an award for that spot.
Paulie says, âHey, Fin man. You have to talk to Stefano. Heâs turning forty next month and heâs wigginâ out. Maybe itâs an Italian thing. Thinks itâs the end of his manhood. He has this plan.â
âWhy am I sure this is going to be a very bad idea?â
âHe wants to break the four-minute mile.â
âMakes sense for an overweight smoker.â
Paulie puts