waited expectantly for word from their bosses on what August thought.
âSome people came out of there and it was beyond bad,â the executive said. âBut youâd get it straight from the top, good or bad.â
The Third tended to concentrate his demands within his sales and marketing staff and the companyâs advertising agencies, which, with their ability to touch tens of millions of American consumers, were the lifeblood of the companyâs success. Marketers bore the brunt of the pressure around Christmas and New Yearâs, which always fell just a month before the make-or-break advertising spectacle of the Super Bowl.
âI felt bad for some of the marketing guys, because they really did get a lot of scrutiny,â said a top executive from another part of the company. But no one was immune when The Third wanted something. He had been known to pick up the phone and call Henry Kissinger with requests.
In an attempt to inject The Third with some holiday spirit one year, a few executives from ad agency DDB Needham in Chicago hatched a plan. The Third had been flying them down to St. Louis every Friday for months in the early 1990s to hear new advertising pitches, and they were stuck traveling to meet with him in the companyâs airplane hangar just days before Christmas. To lighten The Thirdâs mood, they decided to hire a trio of carolersâtwo women and a man dressed in full Dickensian garbâto hop on Anheuser-Buschâs private jet for the trip to Missouri.
Once the group had settled on the plane, John Greening, DDBâs worldwide account director for Anheuser-Busch, turned to address the carolers. âListen, this guy has a 30-second attention span, so I want you to sing 30 seconds of three different songs and thatâll be it,â he said. The carolers nodded and contentedly nestled back into the jetâs comfortable seats, wondering how they had gotten so lucky. Once the plane taxied to a stop at the companyâs hangar in St. Louis, Greening hurriedly shoved the singers into a closet.
âLetâs get to work!â The Third said in a booming voice as he strode in moments later. After a few joking protestations about being dragged down to St. Louis just before Christmas, the DDB staffers told August III they had brought him a gift. Out from the closet popped the carolers, who launched into the first 30 seconds â worth of âSilent Nightâ as they had been instructed. As the trio quickly inhaled before moving into the next song, The Third sensed an opening and politely but firmly cut them off.
âThatâs great,â he said. âNow letâs get to work.â
August III commanded a combination of arms-length admiration, respect, and terror from many of his underlings. As one former staffer in the companyâs marketing department liked to tell his colleagues, he had only two moods: pissed off and suspicious. It was tough to decide which was better.
He was adept at putting people on the spotâhe actually seemed to relish it. He had an eye for detail and facts and he was usually right, which was incredibly intimidating. When he fixes his stare on executives, âtheir biggest concern is that he knows more than they do, even though the topic is in their area of expertise,â former chief financial officer Jerry Ritter told BusinessWeek .
âIf you werenât as well-versed in his business as he was, you didnât stand a chance,â said Charlie Claggett. âYou couldnât bullshit the guy. He was on top of everything. There wasnât a single, tiny aspect of the business he didnât know. You had to do your homework. If you didnât, or you were insincere, he could sniff you out and snuff you out. There was always this element of fear that permeated the place.â
August III had a reputation for asking pointed, probing questions during meetings and presentations, targeting not just the person